Date: 16 August 2022
Costs: Free Registration
Savvier clients and changing attitudes to work have impacted most service industries, resulting in many customers expecting better customer service and access to digitally delivered services. These changes are proving interesting for well-rooted industries like the legal industry.
Many law firms and lawyers operate on the basis that success amounts to the hours billed. But, for their clients, success means a lot more. Can and should the meaning of a lawyer’s success be better aligned with that of their client’s?
Join three passionate leaders in the legal industry in a panel discussion on whether the billable hour model should remain commonplace.