Job Opening: Consilio LLC
Job Role: Lead- Data Operations
Location: Bengaluru
PQE: 7 years
Responsibilities
- Assist with the resolution of any software or hardware issues related to the supported
- Provide support for escalated service requests, including problem identification and
- Perform data intake, extraction, and processing activities necessary to prepare data for attorney
- Prepare document productions for
- Maintain technical documentation necessary to make the assigned systems operational and eficient.
- Handle digital evidence in accordance with established
- Ensure compliance with policies and Procedures
- Assist with training for new or changing
- Answer and appropriately handle incoming service requests via e-mail, voicemail, phone, IM, and in Escalate problems when appropriate.
- Conduct quality control evaluations of each process
- Work effectively as part of a project team.
- Solve basic, moderate, and complex technical issues, such as database import errors and unknown source data formats.
- Provide assistance and guidance to other team
- Stand in for the processing Team Lead when they are out of the
- Assist data operations in coordination with development team on requirements gathering and
- Design, execute, train and transition new data ops workflows & methodologies on custom
- Be responsive to and responsible for technical escalations in data operations work
- Liaise with IT and application support on data operations requirements.
- Approach all workflows in an analytical manner and think ahead of what errors/issues could be introduced with any steps and provide guidance to management on how to remove these errors/issues.
- Conduct technical interviews for prospective new hires.
- Plan, design, and implement Relativity data hosting solutions.
- Utilize Relativity and Nuix software to manage data collection, data processing, and document Production activities.
- Design and implement efficient and defensible workflows within Relativity and Nuix, including data culling, search strategies, and document productions.
- Oversee the quality control of eDiscovery deliverables, including data exports, document productions, and privilege logs.
- Manage the day-to-day operations (data Loading to Productions) of the data operations function for Relativity.
- Provide guidance and training to team members on the effective use of Relativity, Nuix, and other eDiscovery tools.
Qualifications
- BE/MCA degree with minimum 7 years’ work experience in a litigation support environment working with eDiscovery systems in terabyte-sized
- Experience with software applications common to the eDiscovery process, such as EnCase, dtSearch, Nuix, Law Pre-discovery, IPRO, Relativity, iCONNECT, and
- Vendor certification for relevant software
- Well-developed understanding of advanced eDiscovery practices, procedures, and processes (metadata and text extraction, native file to image conversion, OCR processing, and output to document review applications)
- Proficiency with data management services (loading images to a network, burning CDs/DVDs, ). Loading data into database applications, conducting database inquiries, and developing reports for project teams.
- Strong communication skills (written, verbal, presentation, and facilitation) with the ability to communicate technical concepts to non-technical staff in a clear
- Customer service oriented, willing to work additional hours as necessary including
- Strong organizational skills and able to effectively manage multiple projects in fast paced environment with tight time deadlines.
- Proficiency in MS Office applications and MS operating systems
- Strong analytical problem-solving skills, the ability to work independently, and in a team
- Maintains high quality standards and attention to detail in work
Apply here