Job Opening: Practice League Legal Tech

Role: Product Support Executive 

Location: Pune, Maharashtra 

PQE: 3-6 years 

Description: 

• Interact with Client to gather the initial product implementation including product implementation, training, customization, and data migration requirements.
• Conduct training sessions for end-users on various modules of the PracticeLeague Products.
• Provide excellent Client service in a proactive, timely, and efficient manner.
• Coordinate with the Technical team in case of infrastructure issues.
• Coordinating with the Quality/Development team for any issues OR implementation of new changes.
• Create documentation/quick help for new feature releases.

Technical and Soft Skills requirements-

• Client Service, problem-solving, integrity, and trust.
• Excellent written/verbal communications skills, Listening skills, perseverance, Time management.
• Approachability and Understanding sensitivity of client issues/complaints.
• Passionate about building high-quality systems, goal-orientated, and proactive with a relentless focus on quality and on-time delivery.
• Should be self-motivated, independent, detail-oriented, dependable, responsible team-player and develop relationship management skills within the team and across the company.

Application Link: Click here