JOB: Accenture India | Global Legal Knowledge Specialist | Bengaluru

Job Role: Global Legal Knowledge Specialist

Key Responsibilities

Supporting knowledge-sharing and curation across Legal teams
Applying consistent governance and content review processes to ensure content quality
Working with document owners and knowledge curators to support them in managing guidance documents, templates and training materials
Working with knowledge curators to identify knowledge gaps, and address accessibility and usability issues
Offering on-going support and assistance to the Legal audience

Working as part of a global team to build relationships with key user groups and anticipate evolving Knowledge requirements:

Working with the Legal Knowledge Manager and knowledge curators to help identify potential issues and areas for improvement; to scope pragmatic solutions; and to disseminate lessons learned and best practices

Supporting the Global Knowledge Manager to develop and implement knowledge awareness and adoption programs for Legal knowledge resources:

Supporting the development and implementation of knowledge training programs
Developing and implementing communication plan around knowledge-sharing opportunities and developments
Actively engaging with Legal teams and influencing them to collaborate and contribute towards knowledge initiatives
Supporting targeted knowledge forums, events and networking activities

Supporting Legal’s Knowledge strategic agenda:

Working in close collaboration with the Legal Knowledge Manager and the Legal Technology team to develop enhanced solutions for KM
Supporting the implementation of Knowledge strategic priorities, policies, standards and guidelines
Helping to monitor and measure KM effectiveness and quality

Managing Legal External Resources:

Qualifications And Experience Required

Undergraduate degree required
Strong demonstrated interest and literacy in IT
Familiarity and experience with Knowledge Management tools, technologies and processes
Knowledge of legal research tools, or other online research tools preferred
SharePoint experience is highly desirable

Skills Required

Teaming: Confident and enthusiastic team player with experience working as part of global teams
Task management: Professional and organized approach to delivery. Able to work under pressure and to tight timescales
Prioritization skills: Comfortable working within a large and complex environment with multiple stakeholders and interest groups
Strong evaluation and problem-solving skills: able to identify the real issue, and to anticipate requirements and potential consequences
Spoken and written communication skills: able to deal confidently, tactfully and appropriately with people of different disciplines and at all levels of the organization. Able to deliver training and to support same

Personal Qualities Required

Collaboration: Able to work well with others as part of a global team
Resourcefulness: Able to carry out instruction and use initiative to identify opportunities for innovation
Positivity: Demonstrate a can-do attitude
Communication: Able to be credible and persuasive, influencing key stakeholders and able to communicate with different audiences
Drive: Commitment to getting things done
Flexibility: Ability to manage diary and working pattern to enable more interactions with global stakeholders
Resilience: Able to manage emotions and take steps to manage workplace frustrations constructively; remaining calm and positive under pressure

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